Last Updated: [Insert Date]
Welcome to Crackerjack Costume Sales! We’re thrilled to help you step back in time with our authentic decade-themed costumes, from the Roaring Twenties to the vibrant Nineties. These Terms and Conditions outline the rules and guidelines for using our website, partycostumesshop.com, and making purchases. By accessing our site or placing an order, you agree to these terms. Please read them carefully to ensure a smooth and enjoyable experience as you explore history through our costumes.
Our policies are designed with you in mind—focusing on transparency, fairness, and a touch of vintage charm. If you have any questions, feel free to contact us at [email protected]. We’re here to help you create unforgettable memories!
1. User Obligations and Responsibilities
As a user of our website, you play a key role in ensuring a positive experience for yourself and others. By using our site, you agree to:
- Provide accurate and complete information when creating an account or placing an order, including your name, address, and payment details.
- Use the website only for lawful purposes and not engage in any activities that could harm our systems or other users.
- Respect our intellectual property and not copy, distribute, or misuse any content from our site without permission.
- Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
- Adhere to our shipping and returns policies, such as initiating returns within the specified timeframe and covering return shipping costs when applicable.
We reserve the right to suspend or terminate accounts that violate these terms. Your cooperation helps us maintain a trustworthy and enjoyable shopping environment for all vintage enthusiasts.
2. Product and Service Description
At Crackerjack Costume Sales, we specialize in authentic, decade-themed costumes and accessories that bring history to life. Our collection includes:
- Decade-Specific Costumes: From the 1920’s flapper dresses to 1990’s grunge outfits, each item is curated to reflect the essence of the era.
- Accessories: Complement your look with items like afro wigs, animal-themed pieces, and other add-ons (e.g., Addams Family-inspired accessories). Note that some accessories may have specific return restrictions for hygiene reasons.
- Quality Assurance: We strive to provide high-quality, vintage-inspired products. However, due to the nature of costume materials, slight variations may occur. Product images on our site are for reference and may differ slightly from the actual item due to screen settings.
We ship globally, excluding Asia and select remote areas, as detailed in our shipping policy. Our goal is to deliver your costume in time for your event, whether it’s a 1950’s sock hop or a 1980’s themed party.
3. Order and Payment Terms
Placing an order with us is easy and secure! Here’s what you need to know:
Order Process
- Orders are processed within 1-2 business days after payment confirmation. During peak seasons, processing may take slightly longer, but we’ll keep you updated via email.
- You’ll receive an order confirmation email with details. If you notice any errors, contact us immediately at [email protected].
- We reserve the right to cancel orders in cases of stock unavailability, pricing errors, or suspicious activity. If this happens, we’ll notify you and issue a full refund.
Payment Methods
We accept the following payment options for your convenience:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely through encrypted channels. By providing payment information, you confirm that you are authorized to use the chosen method. In the event of a declined payment, we may not be able to fulfill your order until the issue is resolved.
Shipping Details
We offer two shipping options to suit your needs:
- Standard Shipping: $12.95 flat rate via DHL or FedEx, with delivery in 10-15 business days after shipment.
- Free Shipping: Available for orders over $50 via EMS, with delivery in 15-25 business days after shipment.
Delivery times are estimates and may vary due to customs, weather, or carrier delays. You’ll receive a tracking number via email once your order ships. Note that we do not ship to Asia or certain remote areas—check our shipping policy for details.
4. Intellectual Property
All content on our website, including text, images, logos, and product designs, is the property of Crackerjack Costume Sales or our licensors and is protected by copyright and trademark laws. You may not:
- Copy, reproduce, or distribute any content without our prior written consent.
- Use our brand names, such as “Crackerjack Costume Sales,” for commercial purposes without permission.
- Attempt to reverse-engineer or exploit any part of our website for unauthorized use.
We encourage you to share your costume photos on social media—just tag us for a shout-out! However, any misuse of our intellectual property may result in legal action.
5. Limitation of Liability
While we strive to provide a seamless shopping experience, there are certain limitations to our responsibility:
- We are not liable for delays or damages caused by third-party carriers, customs, or events beyond our control (e.g., natural disasters).
- Our total liability for any claim related to your order shall not exceed the purchase price of the item in question.
- We are not responsible for any indirect damages, such as loss of profits or opportunities, arising from the use of our products or website.
This limitation applies to the fullest extent permitted by law. In jurisdictions where such limitations are not allowed, our liability will be limited to the minimum required by law.
6. Returns, Refunds, and Exchanges
We want you to love your costume! If something isn’t right, here’s our straightforward process:
Return Window and Conditions
- You have 15 days from the delivery date to initiate a return.
- Items must be unworn, unwashed, with all original tags attached, and in the original packaging.
- Return shipping costs are the customer’s responsibility; we recommend using a tracked service.
Non-Returnable Items
To maintain hygiene and authenticity, the following cannot be returned:
- Wigs and hair accessories (e.g., afro wigs).
- Opened accessories with damaged packaging.
- Custom or special order items.
- Final sale items marked as clearance.
Refunds and Exchanges
- Refunds are processed within 3-5 business days after we receive and inspect the returned item. Original shipping fees are non-refundable.
- For exchanges, specify your desired item in your return request. We’ll ship the new item once the return is received, with any price differences adjusted.
For damaged or incorrect items, contact us within 48 hours of delivery with photos, and we’ll provide a prepaid return label and expedite your replacement.
7. General Provisions
These terms constitute the entire agreement between you and Crackerjack Costume Sales. If any part is found unenforceable, the remainder remains valid. We may update these terms periodically; changes will be posted on this page with an updated “Last Updated” date.
By using our site, you consent to these terms and our privacy practices. If you have concerns, reach out to us at [email protected] or mail us at:
Crackerjack Costume Sales
3804 West Fork Street
SACRAMENTO, US 17968
Thank you for choosing Crackerjack Costume Sales—we’re honored to be part of your historical adventures!
Note: This policy applies globally, excluding Asia and select remote areas as specified in our shipping policy. For questions, don’t hesitate to reach out!
